Shipping policy

Small batches, carefully prepared

Every Love's Illusion order is prepared with care, and because our products are made in small batches, please allow up to 1 working week for your order to be prepared and dispatched.

Working days are Monday to Friday and exclude bank holidays.

During particularly busy periods, such as Christmas, Halloween and other seasonal launches, preparation times may occasionally take a little longer. If there is a significant delay with your order, we'll keep you informed.

Delivery

Once your order has been dispatched, delivery times depend on the delivery service and destination.

Delivery charges and available options are shown at checkout.

Your order will be provided with tracking where the selected delivery service includes tracking, and your tracking information will be provided once your order has been dispatched.

If your order hasn't arrived within the expected delivery timeframe, please contact us at:

hello@lovesillusion.co.uk

Please include your order number so we can look into it for you.

A little patience for handmade

Our products aren't mass-produced. They're made in small batches, packaged carefully and sent out with the intention that they arrive with you beautifully.

For this reason, please allow the stated processing time before contacting us about an order that hasn't yet been dispatched. 💗